IT Programs

CompTIA A+/ PC ESSENTIALS – 144 CLOCK HOURS (CTIA 130)

Textbook: All in One, CompTIA A+ Certification Exam Guide, 9th Edition by Mike Meyers

This course is designed to provide participants with the fundamentals of building a workstation and installing and configuring various operating systems. Participants learn the foundation-level of understanding basic computer systems and common internet technologies and to install and troubleshoot a user’s desktop system. Participants will also learn the fundamentals of installing and configuring Windows operating systems on a desktop and a laptop.

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CompTIA Network+/ NETWORKING FUNDAMENTALS – 72 CLOCK HOURS (CTIA 131)

Textbook: All in One, CompTia Network+, Exam Guide, 7th Edition by Mike Meyers

This course introduces participants to the fundamentals of networking and data transfer. Participants will focus on domain infrastructure and networking environments using Windows Server. Participants learn to utilize administrative tools required to manage users, share system resources, and perform system maintenance. Participants will also learn to connect computers together and configure transmission media connectivity, which is referred to the methods whereby systems “talk” to each other.

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CompTIA Security+/ SECURITY FUNDAMENTALS – 72 CLOCK HOURS (CTIA 132)

Textbook: Get Certified Get Ahead: CompTIA Security+ SY0-501 Study Guide Paperback by Darril Gibson

This course is designed to provide participants with the fundamentals and basics of network and operating systems security. Participants will focus on the fundamentals of security knowledge and skills. Participants will learn how to identify potential risks, infrastructure and connectivity, monitoring communications activity, implementing and maintaining a secure network, Anti- Malware products, firewalls, network topologies and devices, and network ports.

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COMPTIA LINUX+ – 18 CLOCK HOURS – (CTIA-136)

Textbooks: CompTIA Linux+/LPIC-1 Certification All-in-One Exam Guide, Second Edition (Exams LX0-103 & LX0-104/101-400 & 102-400) / Edition 2 by Robb Tracy

This course thoroughly covers Linux fundamentals. You’ll begin with basic principles and the Linux way of doing things, then move on to common user programs such as the command line and text editors. With these skills in hand, you can tackle system administration tasks, such as user management and network configuration. Whether you’re prepping for the LPI Linux Essentials certification or just brushing up on the basics for your professional work, this is the fast and thorough course you need.    In addition, it assists you if you are preparing to take the CompTIA® Linux+ Exam Codes: LX0-103.

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AWS CERTIFIED CLOUD PRACTITIONER – 36 CLOCK HOURS – (AWS-101)

Textbooks: AWS Certified Cloud Practitioner (CLF-C01) Certification Guide by Anthony Sequira

Cloud computing is the on-demand delivery of computer power, database storage, applications, and other IT resources through a cloud services platform via the internet. Cloud is the way forward for organizations such that it’s enabling businesses and consumers to do innovative things quickly, at a massive scale, and without an up-front investment. However, living in the era of cloud technologies requires different skills that organizations are struggling to fulfill existing or new job roles.

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AWS CERTIFIED SOLUTIONS ARCHITECT – 36 CLOCK HOURS – (AWS-102)

Textbooks: AWS Certified Solutions Architect – Associate Official Study Guide by Joe Baron

Cloud computing is the on-demand delivery of computer power, database storage, applications, and other IT resources through a cloud services platform via the internet. Cloud is the way forward for organizations such that it’s enabling businesses and consumers to do innovative things quickly, at a massive scale, and without an up-front investment. However, living in the era of cloud technologies requires different skills that organizations are struggling to fulfill existing or new job roles.

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INTRODUCTION TO NETWORKS (CCNA-1) – 36 CLOCK HOURS (CSCO 151)

Textbooks: Introduction to Networks v6 Course Booklet by Cisco Networking Academy
Introduction to Networks v6 Labs & Study Guide (Lab Companion) by Allan Johnson

This course introduces the architecture, structure, functions, components, and models of the Internet and other computer networks. The principles and structure of IP addressing and the fundamentals of Ethernet concepts, media, and operations are introduced to provide a foundation for the curriculum. By the end of the course, participants will be able to build simple LANs, perform basic configurations for routers and switches, and implement IP addressing schemes. 

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ROUTING & SWITCHING ESSENTIALS (CCNA-2) – 36 CLOCK HOURS (CSCO 152)

Textbook: CCNA Routing and Switching Complete Study Guide: Exam 100-105 by Todd Lammle

Routing and Switching Essentials (RSE) covers the architecture, components, and operations of routers and switches in a small network. Participants learn how to configure a router and a switch for basic functionality. By the end of this course, participants will be able to configure and troubleshoot routers and switches and resolve common issues with virtual LANs and inter- VLAN routing in both IPv4 and IPv6 networks.

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SCALING NETWORKS (CCNA-3) – 36 CLOCK HOURS (CSCO 153)

Textbook: Scaling Networks v6 Labs & Study Guide (Lab Companion) by Cisco Networking Academy

This course describes the architecture, components, and operations of routers and switches in larger and more complex networks. Participants learn how to configure routers and switches for advanced functionality. By the end of this course, participants will be able to configure and troubleshoot routers and switches and resolve common issues with OSPF, EIGRP, and STP in both IPv4 and IPv6 networks. Participants will also develop the knowledge and skills needed to implement a WLAN in a small-tomedium network.

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CONNECTING NETWORKS (CCNA-4) – 36 CLOCK HOURS (CSCO 154)

Textbook: Connecting Networks v6 Labs & Study Guide (Lab Companion) by Cisco Networking Academy

This course discusses the WAN technologies and network services required by converged applications in a complex network. The course enables participants to understand the selection criteria of network devices and WAN technologies to meet network requirements. Participants learn how to configure and troubleshoot network devices and resolve common issues with data link protocols. Participants will also develop the knowledge and skills needed to implement virtual private network (VPN) operations in a complex network.

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CCNA SECURITY – 72 CLOCK HOURS (CSCO 155)

Textbook: CCNA Security 210-260 Official Cert Guide by Omar Santos, John Stuppi

The CCNA Security courses focuses on the design, implementation, and monitoring of a comprehensive security policy, using Cisco IOS security features and technologies as examples. The course covers security controls of Cisco IOS devices as well as a functional introduction to the Cisco Adaptive Security Appliance (ASA). This course allows participants to perform basic tasks to secure a small branch office network using Cisco IOS security features available through web- based GUIs

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CERTIFIED ETHICAL HACKER (CEH) – 72 CLOCK HOURS (ECEH 180)

Textbook: CEH Certified Ethical Hacker Bundle, 3rd Edition (All-in-One) by Matt Walker

Certified Ethical Hacker (CEH) is a professional with competence and intelligence in understanding and recognizing how to look for the weaknesses and vulnerabilities in target systems and uses the same knowledge and tools as a malicious hacker. In this course, participants will be immersed into an interactive environment where they will learn how perimeter defenses work and then be lead into scanning and attacking their own networks. No real network is harmed. Participants then learn how intruders escalate privileges and what steps can be taken to secure a system.

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CERTIFIED INFORMATION SYSTEM SECURITY PROFESSIONAL (CISSP)- 72 CLOCK
HOURS (CISP 801)

Textbook: CISSP All-in-One Exam Guide, 7th Edition by Shon Harris and Fernando Maymi

Certified Information System Security Professional (CISSP) is one of the computer industry’s most comprehensive and prestigious certification programs for assessing and maintaining security IT networking and management skills. Information system security is a unique aspect of business, government, and society today. Professionals who work to protect and secure information systems need a unique set of qualifications, of which technical knowledge is only one component.

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SYSTEMS SECURITY CERTIFIED PRACTITIONER (SSCP) – 72 CLOCK HOURS (SSCP 190)

Textbook: SSCP Systems Security Certified Practitioner, All-in-One Exam Guide, 2nd Edition by Darril Gibson

This course prepares participants for the SSCP certification that is the ideal credential for those with proven technical skills and practical security knowledge in hands-on operational IT roles. It provides industry-leading confirmation of a practitioner’s ability to implement, monitor and administer IT infrastructure in accordance with information security policies and procedures that ensure data confidentiality, integrity and availability.

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MICROSOFT OFFICE SPECIALIST – 90 CLOCK HOURS

Microsoft Office software is used in education, as well as in virtually all business, technical, and professional jobs. It’s a must for small business and entrepreneurs. Over two million Microsoft Office Specialist certificates have been issued, and Microsoft currently grants approximately 38,000 certificates per month. A Microsoft Office Specialist (MOS) certification helps validate proficiency in using Microsoft Office 2016 and meets the demand for the most up-to-date skills on the latest Microsoft technologies.

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MS WORD 2016 (MOSP 201)

Textbook: MOS 2016 Study Guide for Microsoft Word (MOS Study Guide), 1st Edition by Joan Lambert, Steve Lambert

This instructor-led course provides participants with an overview of the features and functions of Microsoft Word 2016. These days, most people take electronic word processing for granted. It is expected within the business world that documents will be created using the crisp precision of the computer. Software is utilized to minimize spelling and grammatical errors so that documents appear to their recipients flawless. Whether you are an executive secretary or a website designer, you’ll need to know the ins and outs of electronic word processing.

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MS EXCEL 2016 (MOSP 202)

Textbook: MOS 2016 Study Guide for Microsoft Excel (MOS Study Guide), 1st Edition by Joan Lambert

The Microsoft Office Excel 2016 User should be able to navigate the program software at the feature and functionality level. They should be familiar with and know how to use at least 80% of the features and capabilities. This course is designed for participants who want to gain the necessary skills to create, edit, format, and print basic MS Excel 2016 worksheets and workbooks. The participant should be able to use MS Excel 2016 to produce professional-looking spreadsheets for a variety of purposes and situations. Users from a wide variety of job roles and almost all areas of professional, participant, and personal life would benefit from Excel mastery.

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MS POWERPOINT 2016 (MOSP 203)

Textbook: MOS 2016 Study Guide for Microsoft PowerPoint (MOS Study Guide), 1st Edition by Joan Lambert

This class is designed for participants who are interested in learning the fundamentals needed to create and modify basic presentations using Microsoft Office PowerPoint 2016. Participants will explore the PowerPoint environment and create a presentation. Participants will format text on slides to enhance clarity and add graphical objects to a presentation and modify them. Participants will also add tables and charts to a presentation to present data in a structured form and then finalize a presentation.

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Microsoft ACCESS 2016 (MOSP 204)

Textbook: MOS 2016 Study Guide for Microsoft Access (MOS Study Guide), 1st Edition by John Pierce

This instructor-led course provides participants with an overview of the features and functions of MS Access 2016. After completing this course, participants will be able to understand database concepts and use the software to manage data in logical and easy to retrieve formats.

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Microsoft OUTLOOK 2016 (MOSP 205)

Textbook: MOS 2016 Study Guide for Microsoft Outlook (MOS Study Guide), 1st Edition by Joan Lambert

This instructor-led course introduces the 2016 interface and gets participants up and running quickly working with messages, calendars, and contacts. An organization and employee would be considered archaic without some knowledge and usage of email. This form of communication now dominates the business world to the point that most organizations communicate via some form of management system such as MS Outlook to handle messages and meeting invitations in-house.

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INTRODUCTION TO PROJECT MANAGEMENT – 36 CLOCK HOURS (PMPP 301)

Textbook: An Introduction to Project Management, 6th Edition by Kathy Schwalbe

This course is an introduction to crucial project management concepts. Participants will gain an understanding of the fundamental knowledge, terminology and processes of effective project management. This course is ideal for less-experienced project practitioners who want to demonstrate their commitment to project management, improve their ability to manage larger projects, earn additional responsibility and stand out to potential employers.

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ADVANCED PROJECT MANAGEMENT – 36 CLOCK HOURS (PMPP 302)

Textbook: Advanced Project Management: Best Practices on Implementation by Harold Kerzner

This course is an in-depth study of advanced project management topics such as risk management, resource management, cost management and measurement, as well as contract and vendor management. Project Management Body of Knowledge (PMBOK) and Case Study will be emphasized.

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INTRODUCTION TO WEB DEVELOPMENT – 54 CLOCK HOURS (WDCP 701)

Textbook: Web Development and Design Foundations with HTML, 8th Edition By Terry Felk-Morris

Nobody builds website by writing code anymore! This course is designed to teach participants real- world web development skills that will enable them to create beautiful, functional, fullyfeatured websites for themselves, family, friends and colleagues without writing code. Participants explore the prevailing vocabulary, tools, and standards used in the field and learn how the various facets— including HTML5, XHTML, CSS, JavaScript, Ajax, multimedia, scripting languages, HTTP, clients, servers, and databases—function together in today’s web environment.

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FUNDAMENTALS OF WEBSITE DEVELOPMENT – 54 CLOCK HOURS (WDCP 702)

Textbook: Learning PHP, MySQL, JavaScript, CSS and HTML, 3rd Edition by Robin Nixon

This course provides a solid web development foundation, focusing on content and clientside (browser) components (HTML5, XHTML, CSS, JavaScript, multimedia), with an overview of the server-side technologies. In addition, software and services that are easily incorporated into a website (for example, maps, checkout, blogs, content management) are surveyed and discussed. Participants produce an interactive website on the topic of their choice for the final project and leave the course prepared for more advanced and focused web development studies.

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TOWER CLIMBER SAFETY & RESCUE – 60 CLOCK HOURS (WTCP 601)

Textbook: ComTrain’s Tribute to Safety: Tower Climbing Safety & Rescue – 4th Edition by Jr. Winton W. Wilcox

The Tower Climber Safety & Rescue course is designed to educate participants on fall protection standards and techniques, the equipment they must wear and how to use it; as well as the risks associated with working at height. Participants will learn to establish a safe work environment, safe work practices, and the safe implementation of emergency procedures.

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WIRELESS CONSTRUCTION STANDARD – 60 CLOCK HOURS (WTCP-602)

Textbook: OSHA Construction Standards and Regulations (29 CFR 1926) by Mancomm

This course is intended to give new workers, or workers who have had no official training, the basics to recognize the hazards that may occur on the job and build a foundation of knowledge for additional classroom and practical training. This course will prepare participants for better comprehension of the materials they are being taught.

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CERTIFIED PREMISE CABLE TECHNICIAN – 72 CLOCK HOURS – (CCIP-401)

Textbook: FOA Reference Guide to Premises Cabling by Jim Hayes

This course is designed to provide entry level cable installers with the background, knowledge and basic skills needed to function effectively on the job.

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CERTIFIED FIBER OPTIC TECHNICIAN – 72 CLOCK HOURS – (CCIP- 402)

Textbook: Cabling: FOA Reference Guide to Fiber Optics by Jim Hayes

This course is designed to provide participants with the knowledge and skills necessary for a structured cabling systems installation. Participants will receive an overview of copper transmission principles, professionalism, life-safety and general industry best practices, as related to copper. An advanced study of copper splicing, testing and troubleshooting will also be covered.

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WIRELESS BROADBAND TECHNICIAN PROGRAM (WBTP)

Textbook: Information Technology Systems Installation Methods Manual (ITSIMM) by BICSI

The telecommunications industry within the sector of information and communication technology
is made up of all telecommunications/telephone companies and internet service providers and
plays the crucial role in the evolution of mobile communications and the information society.
Traditional telephone calls continue to be the industry’s biggest revenue generator, but thanks to
advances in network technology, Telecom today is less about voice and increasingly about text (messaging, email) and images (e.g. video streaming). High-speed internet access for computer-
based data applications such as broadband information services and interactive entertainment, is pervasive. Digital Subscriber Line (DSL) is the main broadband telecom technology. The fastest
growth comes from (value-added) services delivered over mobile networks.

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